Success Story
One of the key benefits for La Liga TwentyNine's restaurant is the significant boost in customer retention, with a remarkable 28% increase.
This improvement demonstrates how PlayPoint has enhanced the overall dining experience, encouraging guests to return and engage more deeply.

PortAventura World and LaLiga have joined forces to create a unique restaurant concept: LaLiga TwentyNine's.
This is the ultimate destination for football fans, where they can enjoy excellent dining in an immersive, football-themed environment, complete with dynamic decor and large screens to watch the game with family.
The dining experience is enhanced by an exciting entertainment option-guests can challenge family and friends to a match on EA SPORTS FC 25, making every visit even more unforgettable.

This is where PlayPoint comes in, offering an all-in-one solution that allows for complete autonomy in managing gaming consoles.
Before the implementation of PlayPoint, customer complaints were common-ranging from equipment being out of service to long wait times to play.
Now, with PlayPoint's all-in-one solution, customers are thrilled to be able to enjoy their games without issue, and complaints have been completely eliminated. This ensures that PortAventura and LaLiga consistently provide top-notch service and keep their customers happy, many of whom return for another experience.
Oh, and did you know that when customers are happy and entertained, the average ticket value increases significantly? That's right... when customers are enjoying themselves, they're more likely to order dessert.
Quantifiable impact:
Lifetime
Value
Rate
ticket value
desert sales